Frequently asked questions (FAQ)

• How to Install the Mortise Lock and Cylinder of Smart Door Lock ES220F?

 

• How to install the Elock Security smart door lock ES220F？

• How to make Tuya operation with Elock Security smart door lock ES220F?

• How to make Tuya WIFI configuration with Elock Security smart door lock ES220F?

① Download and open the App “TUYA Smart” on your phone, Connect your phone to hotspot;

②Click “My Device” on the “I” page on the right, and click “+” in the upper right corner;

③Click “Security &Video Surveillance”, find “Lock(Wi-Fi)”, use hotspot connection.

④Press “*”+“#” +“Admin password” to enter menu setting of smart lock, press “2 User Setting”, choose “4 Manag Wireless”, choose “2 AP (Hotspot mode)”

⑤ Confirm indicator rapidly blink in mobile app. Waiting for adding device successfully, revise “device name” and press “finish”.

⑥ Press “*”+“#” +“Admin password” to enter menu setting of smart lock, press “3 System Setting”, choose “1 Set Date Time”, make the lock time same with mobile time.

⑦ Remote unlocking: press “Door Bell” . There will show “requesting remote unlocking” in mobile app. Press to confirm to unlock.

⑧ Remote dynamic password: Click to get remote dynamic password, input remote dynamic password on the lock, unlock after successful verification.

⑨ Temporary PW: Create password, name, valid time, showing “Syncing”. Input temporary password on the lock, unlock after successful verification.

• What is the recommended door thickness?

           45mm~100mm

• Which mortise lock does smart doorlock ES220F support?

          Support 6068 mortise lock 

• How to set the right and left opening?

        When no administrator is added, you can first enter “ 8 8 8” and then press key “#” for validation to enter the “Factory Settings” menu.

2． Direction [<-]          [<-] Left Open; [->] Right Open

   Elock Security offers you secure and convenient smart door lock for your home. You have many ways to unlock your door lock, including fingerprint, code, RFID card, Remote or even your mobile phone. Simple installation. Shop Elock Security door lock, shop at https://www.elocksecurity.com or call us @ 0086 13380898185 (What’s app), email: lisa@elocksecurity.com